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Welcome to SUEZ Connect™

Pay your bill, manage your account and order new services at any time on any device.

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Sign up to create your account

You'll need your first SUEZ invoice to get started.

Need help with SUEZ Connect?
Call us on 13 13 35  9am-5pm Monday-Friday
Already have an account? Login Now
Youve Registered. What's next?
Manage your account at any time & on any device

ACCOUNT DETAILS
Update your details and user

PAYMENT HISTORY
Make easy online payment and
view invoice history

MANAGE SERVICES
Order extra pick-ups or new services with ease

ADD REMINDERS
See your next pick-up schedule
and receive email reminders

sign up

Please confirm the information below is correct
FIRST NAME:
LAST NAME:
EMAIL:
PHONE:
PASSWORD:
*********
PASSWORD CONFIRMATION:
*********
ACCOUNT #:
TAX INVOICE #:

Watch a short educational video about how to use SUEZ Connect

Who can use SUEZ Connect?

SUEZ Connect is a smart, reliable account management tool available to SUEZ Commercial and Industrial customers*. To register, you need to have a recent invoice (from the last 12 months) and your account number (that can be also found on the invoice).

*National customers will be registered by their dedicated account manager.

How can I register?

1. Fill the registration form above with your personal details. Please follow filling rules as advised under “?” signs:

2. Both account and invoice numbers can be found on your SUEZ invoice (should not be older than 12 months)

3. After completing the form, click on the “register” button. Check the information on the next screen and click “Confirm and sign up” to be directed to the SUEZ Connect welcome page.

What are the rules for the password?

Password requires minimum 6 characters and contains at least one letter, one number and one of these special symbols !@#$%^&*-?. Example: SuezConnect-16”

How should I write the phone number?

The phone number needs to be more than 10 characters and cannot contain spaces. Example: +61211112233

Why should I use SUEZ Connect?

As an online portal, SUEZ Connect is available 24/7, enabling you to do business with us when it suits you on any device. It is a central place for you to:

  • Manage your account details
  • Query and pay your SUEZ invoices
  • Download a copy of your invoice
  • Manage and monitor your collection schedule*
  • Manage your existing services with SUEZ or add new services*
  • Generate waste reports*
  • See historical account information (up to 2 years)*
  • Monitor your transactions**

* currently available only for customers who have SUEZ bin on site.

**currently available only for Sydney Metro customers who use our facilities 

What do I need for a registration?

To register for SUEZ Connect, you need to have a recent invoice (from the last 12 months) and your account number (that can be also found on the invoice). Registration only takes a few minutes and you can start using SUEZ Connect immediately.

Is it safe to keep credit card information on SUEZ Connect?

Your credit card details are securely managed by our PCI PSS compliant partner Westpac. SUEZ will not store your credit card details.

Can I use SUEZ Connect on mobile devices?

SUEZ Connect is accessible via desktop and mobile devices. All desktop functionalities are available on mobile devices.*

*Biogas calculator only available on desktop and Ipad.

What personal information does SUEZ collect and hold?

Personal information that can be collected and held is listed in our 'privacy policy'. 

Where can I find more information about SUEZ Connect?

For more information, please visit suez.com.au/suezconnect. If you have any questions about SUEZ Connect you can call us on 13 13 35 for support. 
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SUEZ Connect is a free of charges online tool provided to SUEZ customers’ for accessing information regarding their waste management account. SUEZ Connect enables customers to view and book new waste services as well as pay invoices. Conditions apply. Please contact your account manager or call our customer service on 13 13 35 to know if you are eligible to register.

Quick Access
  • FACILITY NEAR YOU
  • RECYCLING TIPS
  • ONLINE TRAINING
  • About SUEZ
  • 13 13 35
  • suez.com.au
  • News
  • Safety and compliance
  • Customer focus
  • They trust us
  • Bins and equipment
  • Privacy Policy
  • Legal
  • Copyright
ready for the resource revolution